Guernsey Post is proud to announce the installation of R;pple, an award-winning digital crisis intervention tool designed to intercept distressing internet searches related to suicide and self-harm, instantly providing users with access to free 24/7 mental health support services.
The installation of R;pple across Guernsey Post’s public WiFi network is part of the company’s broader mental health and well-being strategy, aiming to support those experiencing mental health crises.
Boley Smillie, Chief Executive of Guernsey Post said: “Mental health challenges affect everyone, and R;pple is a proactive measure to provide support to individuals when they might need it most.”
Alice Hendy MBE, Founder and CEO of R;pple said: “We are thrilled to welcome Guernsey Post as the first post office to deploy the R;pple tool. Their commitment to prioritising staff safety and well-being sets a strong example for others in the industry to follow."
The R;pple tool maintains strong standards of data privacy and security. It is Cyber Essentials certified, pen-tested, and does not collect, monitor or track or report on any personally identifiable data from users' searches.
R;pple can be installed for free by educational establishments, charities and individuals on any laptop or desktop device. If a person searches for harmful keywords and phrases related to self-harm or suicide, the R;pple tool will guide them through a filter of breathing exercises and then give a simple, calmly presented screen with helplines, mental health services and forums, they can access immediately and in the longer term.
About Guernsey Post
Guernsey Post has been serving the Bailiwick of Guernsey since 1969, providing a range of postal and logistical services to its customers. Committed to delivering excellence in all areas, Guernsey Post strives to maintain a positive impact on the community.
