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FAQs

What reporting is available after deploying NetworkShield or MobileShield?

NetworkShield and MobileShield can provide a high-level organisational report showing the total number of activations within your organisation and the content categories that triggered them. Activation trends over time can also be reported.

What cannot be reported: which individual triggered an activation, which specific device was used, or the precise search query that led to an intervention. This is not a limitation; it is a fundamental privacy protection.

If NetworkShield or MobileShield has never triggered within your organisation, this means your people have not been in crisis on a managed device during that period. That is the best possible outcome.

Speak to our team to discuss reporting requirements during the onboarding process.