{"id":22441,"date":"2024-09-11T00:00:00","date_gmt":"2024-09-10T23:00:00","guid":{"rendered":"https:\/\/ripplesuicideprevention.com\/uncategorised\/the-spirits-business-half-of-hospitality-workers-think-of-suicide-or-self-harm-at-work\/"},"modified":"2026-09-03T16:33:39","modified_gmt":"2026-09-03T15:33:39","slug":"the-spirits-business-half-of-hospitality-workers-think-of-suicide-or-self-harm-at-work","status":"publish","type":"post","link":"https:\/\/ripplesuicideprevention.com\/en\/news\/pr\/the-spirits-business-half-of-hospitality-workers-think-of-suicide-or-self-harm-at-work\/","title":{"rendered":"The Spirits Business: Half of Hospitality Workers Think of Suicide or Self-harm at Work"},"content":{"rendered":"\n<p id=\"\"><em id=\"\">As published on <\/em><a id=\"\" href=\"https:\/\/www.thespiritsbusiness.com\/2024\/09\/half-of-hospitality-workers-think-of-suicide-or-self-harm-at-work\/\" target=\"_blank\"><em id=\"\">TheSpiritsBusiness.com<br>\u200d<\/em><\/a><\/p><p id=\"\">Mental health tool Ripple has polled workers in the hospitality industry to raise awareness on World Suicide Prevention Day today (10 September).<\/p><p id=\"\">The survey included 2,010 UK hospitality workers \u2013 including chefs, bartenders, front of house and waiting staff \u2013 who were polled in August 2024.<\/p><p id=\"\">The research found that three in five (59%) hospitality workers have struggled with their mental health at work, with one in two having thought of suicide, self-harm or other harmful, negative thoughts.<\/p><p id=\"\">Of those respondents who rated their mental wellbeing as poor, 66% said their job was the main catalyst, listing long working hours, zero-hour contracts, high-stress environments and a \u2018work hard\/play hard\u2019 mentality as key issues.<\/p><p id=\"\">More than half (55%) of those who said they struggled with mental health conditions at work said they have searched for harmful online content in the workplace, with 19% having done so multiple times.<\/p><p id=\"\">Almost two-thirds (61%) have been concerned about a colleague\u2019s mental wellbeing and 75% were concerned that colleagues were accessing harmful content in the workplace.<\/p><figure id=\"\" class=\"w-richtext-figure-type-video w-richtext-align-center\" style=\"padding-bottom:\" data-rt-type=\"video\" data-rt-align=\"center\" data-rt-max-width=\"\" data-rt-max-height=\"\" data-rt-dimensions=\"\" data-page-url=\"\"><div id=\"\"><iframe scrolling=\"no\" frameborder=\"0\"><\/iframe><\/div><\/figure><p id=\"\">Ripple is a technology solution that can be installed as a browser extension and onto WiFi networks. It intercepts harmful searches with guided breathing exercises and a selection of mental health services.<\/p><p id=\"\">Alice Hendy MBE, founder of Ripple, said: \u201cMost of us regularly interact with people in hospitality without any knowledge of the mental health crisis they might be facing, so these statistics are a stark reminder of the need for change.<\/p><p id=\"\">\u201cThe positive news is mental health stigma is lifting, but we still found only around half of those concerned about a colleague encouraged them to talk. We need to make sure that everyone working in a highly affected sector like hospitality is protected by their employers in the workplace online, in the same way their health and safety is protected physically.\u201d<\/p><p id=\"\">Ripple is now campaigning for change and has partnered with UK bar chain Revolution and The Burnt Chef Project, a community for mental health support and education for the hospitality industry.<\/p><p id=\"\">It is asking employers to sign up to its five commitments, which include suicide prevention training and tools for better communication.<\/p><p id=\"\">Kris Hall, CEO and founder of The Burnt Chef Project, said: \u201cIt\u2019s encouraging to see from this report that nearly 75% of individuals in the hospitality sector were able to seek support during a shift when they found themselves in a difficult mental space.<\/p><p id=\"\">\u201cThis highlights the growing awareness of mental health issues within the industry and suggests that confidence is gradually increasing when it comes to addressing underlying mental health concerns.<\/p><p id=\"\">\u201cWith 60% of hospitality workers feeling that their personal lives positively impact their mental wellbeing, reinforcing the critical role of work-life balance is key. Ensuring that team members have sufficient time outside of the workplace is crucial for overall better mental health.\u201d<\/p><p id=\"\"><strong id=\"\">The reality of hospitality\u2019s mental health problem<\/strong><\/p><p id=\"\">Speaking to <em id=\"\">The Spirits Business<\/em> following the release of Ripple\u2019s survey, Danielle James, head of pay and reward at Revolution Bars Group, emphasised that mental health impacts everyone in hospitality, including the on-trade: \u201cThe study said one in two hospitality workers \u2013 in reality that accounts for many front-of-house members of the team, as well as back of house and chefs \u2013 but it\u2019s also members of management and support functions. It\u2019s indiscriminate \u2013 mental health absolutely impacts the full on-trade indiscriminately.\u201d<\/p><p id=\"\">As for why the hospitality industry particularly struggles with these challenges, James believes there are many factors: \u201cIt\u2019s a challenging industry, isn\u2019t it? Hospitality offers some of the most fun and rewarding places to work \u2013 but they are also very fast-paced. There is clearly an indexing into alcohol and late nights. And typically it\u2019s low-paying work \u2013 and we know that financial wellbeing can be a precursor to mental health challenges.\u201d<\/p><p id=\"\">Revolution has implemented Ripple across all of its sites. \u201cIt\u2019s one of the easiest and most simple things that a business could do \u2013 just to safeguard those searches,\u201d explained James. \u201cThe simplest thing you can do is make sure that when people are at their most vulnerable \u2013 which is seemingly while people are at work \u2013 there is a suitable intervention.\u201d<\/p><p id=\"\">As well as Ripple, the business has trained more than 160 managers in mental health first aid, meaning there is at least one mental health first aider in all of its 75 venues. Revolution employees can also access eight face-to-face counselling sessions for free.<\/p><p id=\"\">According to James, communication is one of the biggest ways businesses can help. \u201cAs custodians of these brilliant places to work, these fun places and rewarding places to work, we have got to face the fact that it\u2019s not all rosy,\u201d she admitted. \u201cIt\u2019s important to talk about it and to share stories \u2013 and that\u2019s from the top down. Not being afraid to say \u2018suicide\u2019, not being afraid to talk about mental ill health \u2013 the only way we can continue to destigmatise it is by talking about it.\u201d<\/p><p id=\"\">Revolution was one of the first hospitality businesses to work with Ripple, after James discovered the tool when its founder Alice Hendy was nominated for an award. James had recently lost a colleague and friend. \u201cShe was a member of the people team \u2013 a learning and development trainer,\u201d James explained. \u201cShe was really, really energetic and an amazing individual \u2013 and she died by suicide. I\u2019d never heard of anything like Ripple, but it really resonated with me only a few months after losing a colleague.<\/p><p id=\"\">\u201cFrom my own personal experience and there also being two other colleagues within our business in the past couple of years who have died by suicide, I thought there was something with Ripple that we weren\u2019t quite doing.<\/p><p id=\"\">\u201cI feel quite privileged to be able to share the story, and hopefully it really brings about some change. I want a huge call for action in hospitality and retail \u2013 it is very simple to do, and I think it is incumbent on us to start addressing some of these challenges.\u201d<\/p><p id=\"\">\u200d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As published on TheSpiritsBusiness.com\u200d Mental health tool Ripple has polled workers in the hospitality industry to raise awareness on World Suicide Prevention Day today (10 September). The survey included 2,010 UK hospitality workers \u2013 including chefs, bartenders, front of house and waiting staff \u2013 who were polled in August 2024. The research found that three [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":22442,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[32],"tags":[],"audience":[515],"class_list":["post-22441","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr","audience-charity"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Spirits Business: Half of Hospitality Workers Think of Suicide or Self-harm at Work - Ripple Crisis Intervention | Suicide Prevention &amp; Mental Health<\/title>\n<meta name=\"description\" content=\"Ripple&#039;s research found that three in five (59%) hospitality workers have struggled with their mental health at work, with one in two having thought of suicide, 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