{"id":14440,"date":"2026-06-29T10:55:16","date_gmt":"2026-06-29T09:55:16","guid":{"rendered":"https:\/\/ripplesuicideprevention.com\/faq\/networkshield-static-ip-address\/"},"modified":"2026-07-01T16:35:38","modified_gmt":"2026-07-01T15:35:38","slug":"networkshield-static-ip-address","status":"publish","type":"helpie_faq","link":"https:\/\/ripplesuicideprevention.com\/en\/helpie-faq-items\/networkshield-static-ip-address\/","title":{"rendered":"Why does NetworkShield require a static IP address?"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">NetworkShield authenticates your organisation to the service using your static IP address. This ensures that the service can distinguish between your network and others and apply your specific configuration, including any category customisations. If your organisation does not have a static IP address, your IT team or Internet service provider can advise on obtaining one.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>NetworkShield authenticates your organisation to the service using your static IP address. This ensures that the service can distinguish between your network and others and apply your specific configuration, including any category customisations. If your organisation does not have a static IP address, your IT team or Internet service provider can advise on obtaining one.<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"tags":[511,512],"helpie_faq_category":[284],"helpie_faq_group":[292,279],"class_list":["post-14440","helpie_faq","type-helpie_faq","status-publish","format-standard","hentry","tag-authentication","tag-infrastructure","helpie_faq_category-installing-and-deploying-ripple","helpie_faq_group-all-faq","helpie_faq_group-networkshield"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why does NetworkShield require a static IP address? - Ripple Crisis Intervention | Suicide Prevention &amp; Mental Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ripplesuicideprevention.com\/faq\/networkshield-static-ip-address\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why does NetworkShield require a static IP address? - Ripple Crisis Intervention | Suicide Prevention &amp; Mental Health\" \/>\n<meta property=\"og:description\" content=\"NetworkShield authenticates your organisation to the service using your static IP address. 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