{"id":14403,"date":"2026-06-29T10:55:08","date_gmt":"2026-06-29T09:55:08","guid":{"rendered":"https:\/\/ripplesuicideprevention.com\/faq\/do-ripple-products-track-users\/"},"modified":"2026-07-01T16:13:48","modified_gmt":"2026-07-01T15:13:48","slug":"do-ripple-products-track-users","status":"publish","type":"helpie_faq","link":"https:\/\/ripplesuicideprevention.com\/en\/helpie-faq-items\/do-ripple-products-track-users\/","title":{"rendered":"Do Ripple products track or monitor individual users?"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">No. None of Ripple products track or monitor individual users in any way.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>BrowserShield<\/strong> processes searches locally on the device. It does not send search queries, browsing history or any personally identifiable information to Ripple Suicide Prevention, Ripple For Business or any third party.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>NetworkShield and MobileShield<\/strong> analyse traffic for the sole purpose of identifying harmful content signals. Traffic content is not logged, stored or used for any other purpose, and no data is retained that could identify an individual.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Ripple products cannot determine who triggered an intervention or what specific device was used.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>No. None of Ripple products track or monitor individual users in any way. BrowserShield processes searches locally on the device. It does not send search queries, browsing history or any personally identifiable information to Ripple Suicide Prevention, Ripple For Business or any third party. NetworkShield and MobileShield analyse traffic for the sole purpose of identifying [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"tags":[459,458,457],"helpie_faq_category":[285],"helpie_faq_group":[292,295],"class_list":["post-14403","helpie_faq","type-helpie_faq","status-publish","format-standard","hentry","tag-anonymity","tag-monitoring","tag-tracking","helpie_faq_category-privacy-and-data","helpie_faq_group-all-faq","helpie_faq_group-all-product"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Do Ripple products track or monitor individual users? - Ripple Crisis Intervention | Suicide Prevention &amp; Mental Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ripplesuicideprevention.com\/faq\/do-ripple-products-track-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Do Ripple products track or monitor individual users? - Ripple Crisis Intervention | Suicide Prevention &amp; Mental Health\" \/>\n<meta property=\"og:description\" content=\"No. None of Ripple products track or monitor individual users in any way. 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